Glossary

The words on screen. How the concepts connect is in Core concepts.

Goods and vehicles

Term	What it is
Waybill	One consignment
Waybill No.	Its number — the one you quote to customers
Package	One physical piece under a waybill; what drivers scan
Delivery	One trip
Route	How goods travel
Legs	The stages of a route
Station	Where a trip starts and ends
Service Area	A delivery zone
Vehicle	The vehicle
Vehicle Type	Decides which drivers can be assigned
Fleet	Your own vehicles, or one subcontractor's
Weight / Volume	What you check before loading
Load Plan	How it's packed

Term	Who
Organization	Your company, and the boundary of your data
Sub Accounts	Your colleagues' accounts
Drivers	The people driving
Sender Accounts	Accounts that ship through you; waybills and billing hang off them
Contractors	Upstream: organizations that give you work
Subcontractors	Downstream: organizations you hand work to
Suppliers	Who you buy from; they produce costs

Term	What it is
Rate Cards	Pricing rules
Billing Profiles	How often invoiced, how long to pay
Billing	Individual charge lines
Invoices	The bill sent to a customer
Payments	Receipts
Cycle Runs	History of automatic invoicing
Reconciliation	Bank statement against payments
Operating Costs	Fuel, wages, overheads
Profit & Loss	Revenue minus cost
Wallet	A sender account's prepaid balance

Term	What it is
Services	The delivery services you sell
Add-on Services	Extras on top of a service
Product Categories	The goods classification tree
Label Templates	Label layouts
Automation	Event-triggered rules
Integrations	Third-party channel connections
Address Preprocessing	Turning addresses into coordinates
Tracking Event	A record of how far along goods are
POD	Proof of delivery — the photos taken on arrival

Contractors vs subcontractors — goods come from a contractor and go to a subcontractor. Opposite directions.

Waybill vs delivery — a waybill says what the goods are; a delivery says which trip carried them. One delivery carries many waybills.